Frequently Asked Questions

Everything you need to know about your next favorite pair of shoes.

How do I know which size to order?

We recommend referring to our comprehensive Size Guide located on each product page. Our footwear generally fits true to size, but if you are between sizes, we suggest sizing up for the most comfortable fit.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging. Simply visit our Returns Portal to start your request and receive a prepaid shipping label.

When will my order ship?

Orders are typically processed within 1-2 business days. Once shipped, standard delivery takes 3-5 business days, and you will receive a tracking number via email immediately.

Do you offer international shipping?

Yes, Sole Bliss ships to over 50 countries worldwide. International shipping costs and delivery timelines are calculated at checkout based on your specific location.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options through Klarna and Affirm.

Are your materials sustainably sourced?

At Sole Bliss, we are committed to ethical fashion. We use premium, responsibly sourced leathers and eco-friendly packaging to minimize our environmental footprint.